After Sale Services
Medequips is committed to providing quality after- sales service, as we believe that it is our responsibility to ensure that the machines we install maintain the maximum possible up time. When you work with Medequips, our representatives will be there for you from start to end.
Medequips is renowned country wide for the quality of its after-sales service. Our service department follows the ISO-9001: 2008 standards. Our engineers are our strongest assets, and we make sure that they are fully trained and capable of dealing with any problems that may arise. We invest heavily in training our engineers; sending them around the world to receive the best training available. As of december 2012, 62 out of a total of 101 of our engineers had received foreign training for equipment ranging from sophisticated CT-scanners and MRI machines, to Ultrasounds and Color Dopplers.
Workshops maintained by MEDEQUIPS are equipped with trained Engineers, Test equipment and spare parts to offer services in the following areas:
Besides having the highest academic background, intense training, and vast experience, Medequips makes sure our engineers are equipped with all necessary test tools. These tools are annually to ensure professional service.
Some of the tools available are:
Medequips invests heavily in maintaining a local spare parts inventory, in order to achieve the highest possible uptimes and to deliver quality service.Parts are managed and stored in a professional manner to ensure their safety and easy availability. We are constantly replenishing and updating our spare parts inventory.